All U.S. Orders Ship for a flat rate of $8.95, Orders over $200 ship FREE
All International Orders must be shipped UPS, where the packages can be tracked and insured all the way to you. The flat rate shipping cost out of the US Varies so please call for exact Amount. It usually arrives in 5-7 Business Days. The Shipping Cost does not include taxes and duties that your country may charge to you upon the arrival of your package.
♦ SHIPPING TIME
Shipping depends on what you order, if the item is in stock or if you are ordering something that is a custom order.
Most orders are shipped within two - three business days. Custom orders that have to be painted, sewn, created or designed may take a week to ten days to complete before shipping. Contact us by email and we can give you an idea of when your order could be ready for shipping.
♦ SHIPPING METHODS
We will most likely ship your order by Priority Mail from the Post Office. The post office has flat rate Priority Mail Envelope that start at $8.95 that most single item orders will fit into very easily which includes delivery confirmation. Several apparel items stacked together in a padded envelope can ship for weight. All out of Country Packages will be charged the exact amount it takes to process them. We adjust the shipping when the packages are weighed. We will call customer when package is ready to be processed to add any extra shipping charges. This just gives you an idea of how we charge out shipping. We spend a great deal of time to make sure we get your package shipped the quickest possible way for the least amount of money.
♦ RETURNS AND EXCHANGES
All Sales with be final on ALL Holiday Items.
PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL
We encourage you to ask questions especially about sizing on clothes so that when your order arrives it is exactly as you wanted. However, in the case that you need to exchange an item, we offer merchandise exchange as outlined below for exchange or store credit only, no refunds. Items should be returned unworn, unwashed and undamaged, no makeup stains, no tobacco odor and all tags should still be intact. You will need to return the regular price items at your expense unless there is an error in what we sent you. In the case that we are at fault, you should contact us, we will assume the shipping fees but again the item needs to be returned according to the time lines below. All sales are final on sale items.
♦ SALE ITEMS -
Again, no returns are allowed on sale items.
♦ INCORRECT ITEMS OR SIZE EXCHANGE
The merchandise must be RECEIVED at the address below within 10 CALENDAR days of the confirmed date of delivery as provided by the Delivery Confirmation receipt. We strongly recommend you also use Delivery Confirmation when returning the item(s) for your proof of shipping. Upon inspection and verification of time frame, we will issue a store credit that you can use at any time. Please do not return items that the tags have been removed from. Please include a copy of your invoice of your invoice showing the purchase.
Boutique 54 will not issue a credit for returns after the specified date.
Please do not attempt to return items after the specified date.
And please do not return sale items.
Please send all Returns to:
3245 Mount Moriah Avenue Suite 5
Owensboro, Kentucky 42303